We aim to efficiently and carefully handle orders. As soon as your item is shipped and a tracking number is generated, you will receive an automatic s
To find details about your order, please visit your order status page. At the same time, you will receive order confirmation emails, shipping notifica
As a friendly reminder, we recommend that you record the serial number of your e-bike for future reference once you receive your e-bike. This is helpf
The French government's eco-bonus or bicycle bonus for electric-assisted bicycles (VAE) allows you to benefit from financial aid for the purchase of a
